Politique d’expédition
Shipping Policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Belgium: 2–5 business days
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Europe: 5–10 business days
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International: 7–15 business days
Delivery times are estimates and may vary depending on the destination and external factors beyond our control (such as customs delays).
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24–48 hours.
Customs, Duties, and Taxes
Boutique Jamila is not responsible for any customs duties, taxes, or fees applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Damages
Boutique Jamila is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Incorrect Address
Please make sure that your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an incorrect address, the customer will be responsible for the reshipping costs.
Contact Us
If you have any questions about our shipping policy, please contact us at:
📧 boutiquejamila81@outlook.com